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GUARANTEES
Service Guarantee
If you are not 100% satisfied with the service we provide, we will refund all of your money. If our technicians smoke or swear in your home, are not drug tested, do not wear floor savers, or leave your home without cleaning up, you do not pay for service.
Repair Guarantee
We guarantee that repairs on your roofing system are fixed right the first time. If a repair fails during the season, we will repair it again at no charge.
Replacement Guarantee
We guarantee that the roofing system that we installed will perform as we have stated. If you are not 100% satisfied with your roofing system, we will remove it and return 100% of your investment.
Premium Craftsmen Guarantee
Your roof will be constructed by our highly skilled technicians using premium materials that will supersede even the highest workmanship standards. Excluding acts of God, your roof will not falter from normal, everyday exposure because it will be built by our premium craftsmen and thoroughly inspected by our master premium craftsman. This commitment to excellence allows us to offer you our Premium-Craftsmen Guarantee. In the unlikely event your roof encounters any workmanship challenges, we will make any necessary repairs at no charge for the term of your guarantee as specified in your agreement.
Ironclad Lowest Investment Guarantee
Any contractor can price your roof for less by cutting corners and utilizing cheap materials and unskilled labor. It’s important to know what is and isn’t included in the roof you choose for your home. You don’t want to be left with an inferior roof built by an untrained labor force. That’s why we offer the Ironclad, Lowest Investment Guarantee. Not only do you receive a state-of-the-art roof built by highly skilled craftsmen, you also receive peace of mind knowing you obtained your roof for the lowest investment possible. If you later discover a comparable roof for less money than the one we constructed for your home, we will pay you the difference plus a $50 bonus. All we ask is the comparison be “apples-to-apples.”
No Blame Game Guarantee
When a roof fails under manufacturer’s warranty, often the homeowner is caught in the middle of a blame game. The contractor blames the roofing manufacturer’s product for the failure, and the manufacturer blames the contractor for a faulty installation. This standoff often leaves the homeowner out in the rain. Our No-Blame-Game Guarantee states that should a manufacturer make excuses and refuse to honor their warranty, we will accept personal responsibility and repair your roof at no charge to you for the term of your agreement.
Happy Neighbor Guarantee
Your neighborhood is our neighborhood. We’re not just roofing specialists. Like you, we live and take pride in this community. When we see you around the neighborhood, we want you to feel good about the work we provided you and your family and to say hello. That’s why only premium craftsmen make up our award-winning team. They’re positive, warm, and friendly people who will make certain you have a roof that is both structurally sound and aesthetically pleasing. However, if you become unhappy with your roof for any reason, we will repair, modify, or replace your roof to your satisfaction. In the unlikely event that we can’t make you happy, we will remove your roof and refund 100% of your money. That’s our Happy-Neighbor Guarantee to you.